Get Help

UCSF offers a variety of routes to get support for educational endeavors. Below you will find information on each academic deptartment, the Learning Tech Group in the library, and ETS and IT support information.

Academic Program Support

Each academic program at UCSF is unique. Please contact the following departments for program-specific support, including curriculum support and standards for technology use. 


Ed Tech Support from the Learning Tech Group (LTG)

Together at the LTG we work to empower the UCSF community with the educational technology and skills needed to create better teaching and learning environments. We can help you use the CLE, design effective online courses, and produce educational multimedia content. 

CLE help

Self enroll in the online Foundations in the CLE course and learn the skills needed to manage your course. Should you get stuck feel free to contact us. For users with prior experience, explore more advanced topics in the online Advanced Techniques in the CLE course.

Instructional Design

We collaborate with faculty and support staff to deliver dynamic and engaging learning experiences. Whether you are developing a new course or thinking about enhancing an existing one, we are available to help you make the best use of CLE and multimedia tools.

Multimedia Support

We provide guidance and access to equipment, software, and spaces for DIY multimedia content producers including faculty, staff, and we sometimes work with students.   You can schedule a consultation for media and hardware related help.

Or Email: [email protected]  


Centralized Ed Tech Support